Deleted User Accounts
Delete ProcessMaker Platform user accounts and view those deleted user accounts.
Overview
A user account may be deleted regardless of its status. When a user account is deleted, the person assigned to that account can no longer log on to ProcessMaker Platform.
Deleting an account is not permanent. After a user account is deleted, that user account displays in the Deleted Users tab. Deleted accounts must be restored as active accounts to allow users to log on with them.
Delete a User Account
When a user account is deleted, the person assigned to that account can no longer log in to ProcessMaker Platform. That person's deleted accounts must be restored as an active account to allow that person to log on to ProcessMaker Platform again.
Follow these steps to delete a user account:
View all user accounts. The Users tab displays.
Click Confirm. The following message displays: The user was deleted. This user account moves from the Users tab to the Deleted Users tab where it may be restored.
View All Deleted User Accounts
After deleting a user account, that user account displays in the Deleted Users tab where that user account may be restored. A restored user account has the same status as when it was deleted. When a user account is restored, the person assigned to that user account may log on to ProcessMaker Platform if that user account is of Active status.
ProcessMaker Platform displays all user accounts in one table that Administrators throughout your organization have deleted. This makes it easy to manage deleted user accounts.
Follow these steps to view all deleted user accounts in your organization:
Log on to ProcessMaker Platform.
Click the Admin option from the top menu. The Users tab displays.
Click the Deleted Users tab.
The Deleted Users tab displays the following information in tabular format about deleted user accounts:
Username: The Username column displays the username associated with the deleted user account.
Full Name: The Full Name column displays the full name associated with deleted user account.
Avatar: The Avatar column displays the avatar image for the deleted user account. If there is not an avatar image for the deleted user account, that person's full name initials display. See Change Your User Avatar.
Status: The Status column displays one of the following statuses for the deleted user account:
Active: An Active user account is one in which a person can use his or her user account to log on to ProcessMaker Platform. Note that deleted user accounts cannot be used to log on.
Inactive: An Inactive user account is one in which a person cannot use his or her user account to log on to ProcessMaker Platform regardless of whether the account is deleted.
Out_of_office: An Out_of_office user account is one in which that user's Tasks automatically delegated to a specified user.
Scheduled: A Scheduled user account is one in which that user is scheduled to be available to work on assigned Tasks. If a Task is assigned a user not available, then that Task can be automatically delegated to a specified user.
Modified: The Modified column displays the date and time the deleted user account was last modified. The time zone setting to display the time is according to the ProcessMaker Platform instance unless your user profile's Time zone setting is specified.
Created: The Created column displays the date and time the deleted user account was created. The time zone setting to display the time is according to the ProcessMaker Platform instance unless your user profile's Time zone setting is specified.
Last Login: The Last Login column displays the date and time the deleted user last logged on to ProcessMaker Platform. If the user account has not logged on, the following indicator displays: n/a. The time zone setting to display the time is according to the ProcessMaker Platform instance unless your user profile's Time zone setting is specified.
Search for a Deleted User Account
Use the Search field to filter deleted user accounts that display.
No Deleted User Accounts?
If no user accounts are deleted, the following message displays: No Data Available.
Display Information the Way You Want It
Control how tabular information displays, including how to sort columns or how many items display per page.
Restore a Deleted User Account
Follow these steps to restore a deleted user account:
View all user accounts. The Users tab displays.
Click the Deleted Users tab. All deleted user accounts display.
Click Confirm to restore the user account. This user account moves from the Deleted Users tab to the Users tab.
When a user account is restored, its status is automatically set to active, regardless of whether it was inactive prior to deletion.
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