Configure Process General Settings

Edit general settings of a process like the name, manager or the status.

Configure General Settings

Permissions Required

Your user account or group membership must have the following permissions to configure a Process unless your user account has the Make this user a Super Admin setting selected:

  • Processes: Edit Processes

  • Processes: View Processes

See the Processes permissions or ask your Administrator for assistance.

Follow these steps to configure general settings for a Process:

  1. View your Processes. The Processes tab displays.

  2. Click the ellipses icon, and then select the Configure option for your Process. The Configuration tab displays.

    Configuration tab to configure general information about a Process
  3. Edit the following Process configuration as necessary:

    • In the Name setting, edit the unique name of the Process. This is a required setting.

    • In the Description setting, edit the description of the Process. This is a required setting.

    • From the Cancel Screen drop-down menu, select a Display-type Screen to display when a Request for this Process is canceled.

    • From the Request Detail Screen drop-down menu, select the Screen that displays in the Summary tab of the Request while that Request is in progress. After that Request completes, this Screen is replaced with the Summary Screen configured from the End Event element, if any.

    • From the Status drop-down menu, select one of these options:

      • Active: Select the Active option to allow users to start new Requests of this Process. Active processes display the Active iconwhen viewing your Processes.

      • Inactive: Select the Inactive option to prevent users from starting new Requests of this Process. Setting a Process as Inactive only disables starting new Requests of this Process. Any in-progress Requests are not affected by this change and can complete. Inactive Processes display the Inactive iconwhen viewing your Processes.

  4. Click Save.

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