Deploy Conversational Screens Using Web Entry
Deploy a set of Conversational Screens for a Process to run from any third-party site such as an organization's portal.
Overview
Web Entry provides the following benefits:
Both anonymous persons or authenticated users may start Requests, thereby potentially allowing anyone to contact your organization via the automated chat.
Configure Conversational Screens with Web Entry
From each Start Event element configured using Web Entry, configure how the chat experience displays from within the hosting site, including the icon that displays to initiate a chat, its placement in the hosting site, and the appearance of the chat box.
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