Cancel a Request

Cancel a Request if you are granted to do so.

Overview

You can cancel a Request in the following circumstances:

• The Process associated with a Request is configured to allow you or the group of which you are a member to cancel Requests for that Process.

• Any Administrator can cancel a Request associated with any active Process.

Cancel a Request

If a Process is not configured to allow you to cancel Requests, then the Cancel button to cancel Requests does not display in Request summaries associated with that Process.

Follow these steps to cancel a Request:

1. Ensure that you are logged on to ProcessMaker Platform.

2. Do one of the following:

   • Click the Requests option from the top menu if it is not currently displayed. The My Requests page displays.

   • Click the Home breadcrumb iconif the Requests page is not currently displayed. The My Requests page displays.
3. View one of the following Requests pages:

   • My Requests page. See View Your Requests That You Started.

   • In Progress page. See View Requests That Are In Progress.

   • Completed page. See View Completed Requests.

   • All Requests page. See View All Requests. (Note that your user account must have the Requests: View All Requests permission to view the All Requests page.)

4. Do one of the following:

   • From the # column, click the Request number associated with the Process displaying in the Name column to view its summary. This number represents the sequential occurrence of that Process.

   • Click the Open Request iconfor the Request you want to cancel.

   Information about the Request displays that includes the Cancel button. Note that if the Request associated with the Process is not configured to allow your user account or group to cancel Requests, then the Cancel Request section and Cancel button does not display.

   
5. Click Cancel. A message displays to confirm you want to cancel the Request.

   
6. Click Confirm. The Request is canceled.

   

Canceled Requests display in the All Requests page. Note that your user account must have the Requests: View All Requests permission to view the All Requests tab.

Canceled Request in the "All Requests" page

Related Topics

What is a Request?Start a RequestView Your Requests That You StartedView Requests That Are In ProgressView Completed RequestsView All RequestsSearch for a RequestRequest CommentsRequest Summary Descriptions by Status Type