Process Categories

What is Process Category?

Use Process Categories to organize your Processes. Organizing your Processes into Categories makes it easier to search for a Process based on its assigned Category. Assign multiple Process Categories to a Process if necessary. For example, assign a Process named "Loan Request" to the "Banking" and "Loans" Process Categories.

Process Categories

Assigning your Process to Process Categories also makes it easier for Request participants to start a Request of your Process. Processes are organized by Process Categories in the New Request screen, which is where new Requests are started. In the New Request screen, a Process displays in each Process Category to which it is assigned.

The "New Request" screen displays Processes by assigned Process Categories

Process Categories can be in active or inactive status. Following is a description of each status:

  • Active: Active Process Categories can have Processes assigned to them.

  • Inactive: Inactive Process Categories cannot have Processes assigned to them. Furthermore, Processes assigned to an inactive Category no longer display in the New Request screen even though such Processes may be active.

View Process Categories

Permissions

Your user account or group membership must have the following permissions to view Process Categories unless your user account has the Make this user a Super Admin setting selected:

  • Processes: View Process Categories

  • Processes: View Processes

See the Processes permissions or ask your Administrator for assistance.

Follow these steps to view Process Categories:

  1. Log on to ProcessMaker Platform.

  2. Click the Designer option from the top menu. The Designer Welcome Screen displays.

  3. Do one of the following:

    • From the Assets pane in the Designer Welcome Screen, mouse-hover over the Processes icon, and then select View All Processes.

      Designer Welcome Screen Assets

    • Click the Processes iconfrom the left sidebar.

  4. Click the Categories tab. The Process Categories display.

"Categories" tab in the "Processes" page displays Categories by which to organize Processes

Categories Tab Column Description

The Categories tab displays the following information in tabular format about Process Categories:

  • Name: The Name column displays the name of the Process Category. The Process Category named Uncategorized is the default Category.

  • Status: The Status column displays the status of the Process Category. Below is a description of each status:

    • Active: An active Process Category can have Processes assigned to it. The Process Category named Uncategorized is active by default.

    • Inactive: An inactive Process Category can no longer be selected when assigning a Process to a Category. Furthermore, Processes assigned to an inactive Category no longer display in the New Request screen even though such Processes may be active.

  • Processes: The # Processes column displays how many Processes in your organization have been assigned to that Process Category.

  • Modified: The Modified column displays the date and time the Process Category was last modified. The time zone setting to display the time is according to the ProcessMaker Platform instance unless your user profile's Time zone setting is specified.

  • Created: The Created column displays the date and time the Process Category was created. The time zone setting to display the time is according to the ProcessMaker Platform instance unless your user profile's Time zone setting is specified.


No Process Categories?

If no Process Categories exist, the following message displays: No Results.

Search Process Categories

Use the Search setting to filter Process Categories by their names.

Display Information the Way You Want It

Control how tabular information displays, including how to sort columns or how many items display per page.

Create a New Process Category

Permissions

Your user account or group membership must have the following permissions to create a new Process Category unless your user account has the Make this user a Super Admin setting selected:

  • Processes: Create Process Categories

  • Processes: View Process Categories

  • Processes: View Processes

See the Processes permissions or ask your Administrator for assistance.

Follow these steps to create a new Process Category:

  1. View your Process Categories.

  2. Click the +Category button. The Create Process Category screen displays.  

    Create Category screen

  3. In the Category Name setting, enter the name of the new Process Category. The Process Category name must be unique from all other Process Category names in your organization and can only use apostrophe characters (') and spaces. This is a required setting.

  4. From the Status drop-down menu, select one of the following options for the Process Category's status:

    • Active: Select Active to allow Processes to be assigned to this Process Category. This is the default option.

    • Inactive: Select Inactive to create this Process Category but not be available to assign Processes to it. Inactive Process Categories cannot have Processes assigned to them. Furthermore, Processes assigned to an inactive Category no longer display in the New Request screen even though such Processes may be active.

    The Active option is selected by default. This is a required setting.

  5. Click Save.

Edit a Process Category

Permissions

Your user account or group membership must have the following permissions to edit a Process Category unless your user account has the Make this user a Super Admin setting selected:

  • Processes: Edit Process Categories

  • Processes: View Process Categories

  • Processes: View Processes

See the Processes permissions or ask your Administrator for assistance.

Follow these steps to edit a Process Category:

  1. View your Process Categories.

  2. Click the menu, and then select the Edit Category option for the Process Category to edit. The Edit Process Category page displays.  

    Edit Category screen

  3. Edit the following information about the Process Category as necessary:

    • In the Category Name setting, edit the name of the Process Category if necessary. The Process Category name must be unique from all other Process Category names in your organization. This is a required setting.

    • From the Status drop-down menu, change the status of the Process Category, if necessary, from the following options:

      • Active: Select Active to allow Processes to be assigned to this Process Category. This is the default option.

      • Inactive: Select Inactive to create this Process Category but not be available to assign Processes to it. Inactive Process Categories cannot have Processes assigned to them. Furthermore, Processes assigned to an inactive Category no longer display in the New Request screen even though such Processes may be active.

      This is a required setting.

  4. Click Save.

Search for a Process Category

Permissions

Your user account or group membership must have the following permissions to search Process Categories unless your user account has the Make this user a Super Admin setting selected:

  • Processes: View Process Categories

  • Processes: View Processes

See the Processes permissions or ask your Administrator for assistance.

Follow these steps to create a new Process Category:

  1. View your Process Categories.

  2. Enter in the Search setting the text to filter Process Categories by name.

As you enter text into the Search setting, Process Categories display that match your entered text.

No Process Categories?

If no Process Categories exist, the following message displays: No Results.

Display Information the Way You Want It

Control how tabular information displays, including how to sort columns or how many items display per page.

Delete a Process Category

Permissions

Your user account or group membership must have the following permissions to delete a Process Category unless your user account has the Make this user a Super Admin setting selected:

  • Processes: Delete Process Categories

  • Processes: View Process Categories

  • Processes: View Processes

See the Processes permissions or ask your Administrator for assistance.

To delete a Process Category, no Processes can be assigned to it. If any Processes are assigned to the Process Category, its Delete Category option does not display. Reassign those Processes to another Process Category.

Deleting a Process Category cannot be undone.

Follow these steps to delete a Process Category:

  1. View your Process Categories.

  2. Click the menu, and then select the Delete Category option for the Process Category to delete. A message displays to confirm deletion of the Process Category.  

  3. Click Confirm. The following message displays: The category was deleted.