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Emergency Security Maintenance for Critical PHP Vulnerability

Overview

In response to a recently disclosed high-severity vulnerability affecting PHP web application environments, Decisions is proactively conducting emergency maintenance activities across hosted environments to assess potential exposure and implement appropriate mitigations.

Important: As a precautionary measure to protect customer data and reduce potential risk, hosted environments may be temporarily unavailable while security assessments and remediation activities are performed.

Current Status

  • No evidence of compromise has been identified within your hosted environment.

  • These actions are being taken out of an abundance of caution to protect customer environments.

  • Security and operations teams are actively evaluating, mitigating, and monitoring for indicators of exploitation related to this global security event.

What Customers Can Expect

Throughout the remediation effort, Decisions will provide periodic updates regarding:

  • Maintenance status

  • Mitigation progress

  • Service restoration updates

  • Required customer actions, if applicable

Frequently Asked Questions

Why is my environment temporarily unavailable?

As part of our security response process, hosted environments may be taken offline temporarily while assessments and mitigation activities are completed.

Has my environment been compromised?

At this time, there is no evidence indicating that customer environments have been compromised. The maintenance activity is being performed as a precautionary measure.

Do I need to take any action?

No customer action is required at this time. If any action becomes necessary, additional guidance will be communicated through official support channels.

Additional Information

We appreciate your patience as we work to ensure the continued security, availability, and integrity of hosted environments.

If you have questions regarding this maintenance activity, please contact Decisions Support.

Decisions Security & Operations Team