Process Analytics offers pre-configured reports that provide valuable insights into the performance of your Processes. Key features include:
View analytics about Cases and Tasks.
Get an overview of activities across the platform.
Review the historical performance of a single Process or Case.
Analyze how Process design impacts performance.
Filter data to drill down to more detailed levels of analysis.
View performance trends over time.
Export data to a CSV file.
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View Analytics
Follow these steps to view Process Analytics:
Ensure that you are logged on to ProcessMaker Platform.
Click the Analytics option from the top menu to view a list of processes in your organization.
Click on a process to view detailed analytics for that process.
The Analytics reports are displayed in the following tabs:
The Overview tab provides a comprehensive summary of case performance and key metrics, including:
Total Case volume.
Number of active and closed Cases.
Numbers of Cases closed within the defined due dates.
Process KPIs, such as average duration or steps per Case.
Use the Filter button to filter based on dates, metrics, or other criteria.
The Analysis tab offers an in-depth view of process metrics and performance, including the following:
Total number of Cases.
Total complete time.
Average completion time.
Cases completed during specific time periods.
Tasks per Case.
Drill down to view detailed data about individual Cases.
Create custom charts through filtering.
The Trends tab showcases the performance of Cases over time, featuring the following options:
View started and completed Cases.
Switch between chart and table view.
Create filters to view specific data.