Boundary Message Event Element

Add, copy, delete, change the color, and configure Boundary Message Event elements in your Process model.

Don't Know What a Boundary Message Event Element Is?

See Process Modeling Element Descriptions for a description of the Boundary Message Event element.

Permissions Required

Your user account or group membership must have the following permissions to configure a Boundary Message Event element in the Process model unless your user account has the Make this user a Super Admin setting selected:

• Processes: Edit Processes

• Processes: View Processes

See the Process permissions or ask your Administrator for assistance.

Add a Boundary Message Event Element to the Process Model

Permissions are required to do this.

Follow these steps to add a Boundary Message Event element to the Process model:

1. View your Processes. The Processes page displays.

2. Create a new Process or click the Open Modeler iconto edit the selected Process model. Process Modeler displays.
3. Add the following Process model element or connector to your Process model in which to associate with the Boundary Error Event element:

   1. Form Task element

   2. Manual Task element

   3. Script Task element

   4. Sub Process element

   5. Actions By Email connector (requires the Actions By Email package)

   6. Data Connector connector (requires the Data Connector package)

   7. DocuSign connector (requires the DocuSign package)

   8. IDP connector (requires the IDP package)

   9. PDF Generator connector (requires the PDF Generator package)

   10. Send Email connector (requires the Send Email package)

4. From the Boundary Events drop-down menu, select the Boundary Message Event option. The Boundary Message Event element displays on the top of its associating element/connector.

Boundary Message Event element associated with a Sub Process element

After placing the Boundary Message Event element, you may drag it to an adjacent side of its associating element/connector. Since Process Modeler displays labels at the bottom of Process model elements and connectors, the Boundary Message Event element displays best at the bottom of its associating element.

Change a Boundary Message Event Element's Color

The Boundary Message Event element and label are black-colored by default. After a Boundary Message Event element is added to a Process model, its shape and label color can be changed. Element and connector colors may only be changed individually.

Permissions are required to do this.

Follow these steps to change the color and label for a Boundary Message Event element:

1. View your Processes. The Processes page displays.

2. Click the Open Modeler iconto edit the selected Process model. Process Modeler displays.
3. Select the Boundary Message Event element to change its color. Available options display above the selected element.
4. Click the Open Color Palette icon. The color palette displays.
5. Do one of the following to change the color:

   • Select a color swatch: Select one of the color swatches from the color palette. The Boundary Message Event element and label change to that color.

   • Specify a custom color: Click theicon to display the color selector, and then select a color, enter the Hex color code, or enter the red, green, blue, and alpha color values for the custom color. The Boundary Message element and label change to that color.
   • Reset to the default color: Click theicon to reset the Boundary Message Event element and label to its default color.

Delete a Boundary Message Event Element

Permissions are required to do this.

Follow these steps to delete a Boundary Message Event element from your Process model:

1. ​View your Processes. The Processes page displays.

2. Click the Open Modeler iconto edit the selected Process model. Process Modeler displays.
3. Select the Boundary Message Event element to delete. Available options display above the selected element.
4. Click the Delete icon. The Process model element deletes.

Settings

The Boundary Message Event element has the following panels that contain settings:

• Configuration panel

  • Edit the element name

  • Indicate to interrupt the best-case scenario workflow

• Documentation panel (available when the Documentation package is installed)

  • Edit the element's description displayed in Process documentation

• Advanced panel

  • Edit the node's identifier value

Configuration Panel Settings

Edit the Element Name

An element name is a human-readable reference for a Process element. Process Modeler automatically assigns the name of a Process element with its element type. However, an element's name can be changed.

Permissions are required to do this.

Follow these steps to edit the name for a Boundary Message Event element:

1. Select the Boundary Message Event element from the Process model in which to edit its name. Panels to configure this element display.

2. Expand the Configuration panel if it is not presently expanded. The Name setting displays. This is a required setting.
3. In the Name setting, edit the selected element's name and then press Enter.

Indicate to Interrupt the Best-Case Scenario Workflow

Indicate whether the Boundary Message Event element interrupts the best-case scenario workflow:

• Interrupting workflow: When workflow routes through the Boundary Message Event element, workflow is interrupted and does not route through the best-case scenario. As highlighted in the example below, workflow routes through the Boundary Message Event element if that element receives a message from the child Request.
• Non-interrupting workflow: Workflow routes both through the Boundary Message Event element and the best-case scenario, thereby creating parallel workflow in that Request. As highlighted in the example below, workflow routes through the Boundary Message Event element if that element receives a message from the child Request; however, after the child Request completes and workflow resumes in the parent Request, the Sub Process element completes and routes through the best-case scenario.

Permissions are required to do this.

Follow these steps to indicate if this Boundary Message Event element interrupts the best-case scenario workflow when it triggers:

1. Select the Boundary Message Event element from the Process model in which to indicate if it interrupts the best-case scenario workflow. Panels to configure this element display.

2. Expand the Configuration panel if it is not presently expanded, and then locate the Interrupting setting.
3. From the Interrupting checkbox, indicate whether this Boundary Message Event element interrupts the best-case scenario workflow when it triggers. When the Interrupting checkbox is selected, which is the default setting, this element interrupts the best-case scenario workflow.

Documentation Panel Settings

Edit the Element's Description Displayed in Process Documentation

If the Documentation package is installed, describe the element's purpose and how it functions in the Process. This description does not affect Requests for the Process, but may be useful for Process model maintenance such as how the element is configured. Edit information by using the What-You-See-Is-What-You-Get (WYSIWYG) rich text editor.

A Process's entered documentation displays by selecting the View Documentation icon for that Process.

Package Required

The Documentation package must be installed to view or edit the documentation for a Process element. Use the Documentation package to view documentation for Processes that includes an image of the Process map and entered description of its elements and connectors.

Follow these steps to edit the description for an element:

1. Select the element from the Process model in which to edit its description. Panels to configure this element display.

2. Expand the Documentation panel if it is not presently expanded. The Description setting displays.
3. In the Description setting, edit the information to display when viewing documentation for this element and then press Enter. Alternatively, use the What-You-See-Is-What-You-Get (WYSIWYG) rich text editor to stylize your text by clicking the More icon.

   Follow these guidelines to use the WYSIWYG rich text editor to stylize your text:

   • Undo changes: Click on theicon to undo the last action.
   • Redo changes: Click on theicon to redo the last undone action.
   • Insert/Edit Link: Click on theicon to convert the selected text into a hyperlink. Follow these steps to create a hyperlink:

     1. Select the required text from the Rich Text control.

     2. Click on theicon. The Insert/Edit Link screen displays.
     3. In the URL setting, enter the destination URL.

     4. In the Text to display setting, edit or enter the text displayed in the Rich Text control.

     5. In the Title setting, enter the text to display when a user hovers over the displayed text.

     6. From Open link in… drop-down menu, select one of these options:

        • New window: Select this option to open the destination page in a new browser window.

        • Current window: Select this option to open the destination page in the current browser window.

   • Insert/Edit Image: Click on the Insert/Edit Image iconto insert an image. Follow these guidelines:

     1. Click on the Insert/Edit Image icon.
     2. The Insert/Edit Image screen displays:
     3. In the Source setting, enter a URL for the image.

     4. In the Alternative Description setting, enter the text to display if the source URL of the image is not accessible.

     5. In the Width setting, enter the maximum width for the image.

     6. In the Height setting, enter the maximum height for the image.

     7. Toggle the Constrain Proportions iconto maintain the width-height ratio of the image to its original proportion.
     8. Click Save.

   • Insert Page Break for PDF: Click on the Insert Page Break for PDF iconto insert a page break when a PDF document is created for this documentation if your browser supports this feature.
   • Format text: Follow these guidelines to format text:

     • Headings: From the Paragraph/Formats menu, select Headings and then select a heading size.

     • Bold: Do one of the following:

       • From the editor toolbar, select theicon.
       • From the Paragraph/Formats menu, select Inline and then Bold.

     • Italics: Do one of the following:

       • From the editor toolbar, select theicon.
       • From the Paragraph/Formats menu, select Inline and then Italic.

     • Underline: From the Paragraph/Formats menu, select Inline and then Underline.

     • Strikethrough: From the Paragraph/Formats menu, select Inline and then Strikethrough.

     • Superscript: From the Paragraph/ Formats menu, select Inline and then Superscript.

     • Subscript: From the Paragraph/Formats menu, select Inline and then Subscript.

     • Code: From the Paragraph/Formats menu, select Inline and then Code.

     • Paragraph: From the Paragraph/Formats menu, select Blocks and then Paragraph.

     • Blockquote: From the Paragraph/Formats menu, select Blocks and then Blockquote.

     • Division: From the Paragraph/Formats menu, select Blocks and then Div.

     • Preformatted: From the Paragraph/Formats menu, select Blocks and then Pre.

     • Change text color: Use the Text Color drop-down to change text color. Click on theicon. The color palette displays. Do one of the following:

       • Select one of the color swatches from the color palette. The selected text changes to that color.

         • Click theicon to select a custom color from the Color Picker.
         • Click theicon to reset the text to its default color.
     • Align text: Follow these guidelines to align text:

       • Left align: Do one of the following:

         • From the editor toolbar, use theicon to left-align text.
         • From the Paragraph/Formats menu, select Align and then Left.

       • Center align: Do one of the following:

         • From the editor toolbar, use theicon to center-align text.
         • From the Paragraph/Formats menu, select Align and then Center.

       • Right align: Do one of the following:

         • From the editor toolbar, use theicon to right-align text.
         • From the Paragraph/Formats menu, select Align and then Right.

       • Justify: Do one of the following:

         • From the editor toolbar, use theicon to justify text.
         • From the Paragraph/Formats menu, select Align and then Justify.

     • Insert a bullet list: Use theicon to format text as a bulleted list.
     • Insert a numbered list: Use theicon to format text as a numbered list.
     • Indent text: Click on theicon to increase text indenting.
     • Outdent text: Click on theicon to decrease text indenting.

Advanced Panel Settings

Edit the Node's Identifier Value

Process Modeler automatically assigns a unique value to each Process node added to a Process model. However, a node's identifier value can be changed if it is unique to all other nodes in the Process model, including the Process model's identifier value.

Permissions are required to do this.

All identifier values for all nodes in the Process model must be unique.

Follow these steps to edit the identifier value for a Boundary Message Event element:

1. Select the Boundary Message Event element from the Process model in which to edit its identifier value. Panels to configure this element display.

2. Expand the Advanced panel if it is not presently expanded. The Node Identifier setting displays. This is a required setting.
3. In the Node Identifier setting, edit the Boundary Message Event element's identifier to a unique value from all nodes in the Process model and then press Enter.

Related Topics

pageProcess Modeling Element DescriptionspageSub Process Element