--- title: "File Manager" slug: "request-file-manager" updated: 2026-05-06T17:39:45Z published: 2026-05-06T17:39:45Z canonical: "docs.processmaker.com/request-file-manager" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.processmaker.com/llms.txt > Use this file to discover all available pages before exploring further. # File Manager The **File Manager** acts as a centralized hub for managing all files and documents associated with Requests. It allows users to view, organize, and access files uploaded within a Request in one convenient location. By consolidating uploaded files from related requests and subprocesses, the File Manager simplifies file handling, promotes collaboration, and ensures easy access to critical documents. With features like file history tracking and download options, the File Manager offers an efficient and user-friendly solution for document management within the platform. --- ## View Files Associated to a Request Follow these steps to view files associated with a Request: 1. Ensure that you are [logged on](/v1/docs/participant-basics#log-on-to-processmaker-platform) to ProcessMaker Platform. 2. Click the **Cases** option from the top menu to see Cases. 3. Click the **My Requests** option from the cards view to see Requests. 4. From the cards on top, click one of the following: - **My Requests**: [View Requests that you started](/v1/docs/view-requests#view-my-requests) - **In Progress**: [View in-progress Requests](/v1/docs/view-requests#view-inprogress-requests) - **Completed**: [View completed Requests](/v1/docs/view-requests#view-completed-requests) - **All Requests**: [View all Requests](/v1/docs/view-requests#view-all-requests-in-your-organization) (**Note:** You must have the [**View All Requests** permission](/v1/docs/permission-descriptions-for-users-and-groups#description-of-platform-permissions) to view **All Requests**) ![My Requests(1)](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/My%20Requests(1).png) 5. Click the **Case #** or **Case Title** to view details of the Request. 6. Click the **File Manager** tab to view files associated with this Request. --- ## The File Manager The File Manager provides a comprehensive view of all files associated with the Request. This includes files uploaded during the Request's progression, such as in forms or through connectors ensuring that all relevant documents are easily accessible in one place. ![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/File Manager - Request(1).png) The **File Manager** displays following information: - **Name:** The **Name** column displays the name of each file associated with the selected Request. Beside each file's name is its MIME type. - **Users:** The **Users** column displays the avatar for the Request participant that uploaded each file associated with the selected Request. - **Size:** The **Size** column displays the size of each file associated with the selected Request. - **Modified:** The **Modified** column displays the date that was modified. The timezone is according to the ProcessMaker Platform instance unless your [user profile's](/v1/docs/profile-settings#change-your-profile-settings1)te **Time zone** setting is specified. ### View a File **Permissions** Your user account or group membership must have the following permissions to view, edit, and create file comments unless your user account has the **Make this user a Super Admin** setting selected: - Files (API): View Files - Files (API): Edit Files See the [Files (API) permissions](/v1/docs/permission-descriptions-for-users-and-groups#description-of-platform-permissions) or ask your Administrator for assistance. Follow these steps to view a file: 1. Hover over a file name to see available actions. ![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/File Options - Request.png) 2. Click the **Preview** icon ![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/Preview Icon.png) to preview the file. 3. Click the **Download** icon ![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/Download Icon.png) to download the file to your computer. 4. Click the **Open** icon ![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/Open Icon(1).png) to open the file. ![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/image(339).png) 5. When viewing a supported file type, a preview of the file is displayed on the left. 6. The **Details** tab displays basic information about the file, including the ID, upload date, type, size, and uploader. 7. Click the **Comments** tab to add comments for the file. ![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/File Comments - Request.png) 8. Click the **Share** tab to share this file with other users and select from a list of available users. ![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/Share in Files - Request.png) 9. Click **Save**. The selected users will receive a [notification](/v1/docs/notifications) about the shared file. > [!NOTE] > Accessing Shared Files > > Files that have been shared with you are in [File Manager's **Shared With Me** folder](/v1/docs/files-shared-with-you#view-all-files-shared-with-you). 10. From the **Logs** tab view detailed history of when the file was uploaded and who modified it. ![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/File Logs - Request.png)