---
title: "Process Analytics"
slug: "process-analytics"
tags: ["Volume", "KPIs", "Performance"]
updated: 2025-04-24T20:32:44Z
published: 2025-04-24T20:32:44Z
canonical: "docs.processmaker.com/process-analytics"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.processmaker.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Process Analytics

> [!TIP]
> [**Plan Availability:**](https://www.processmaker.com/products/pricing/) ![Professional](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/Standard.png)![Professional](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/Professional.png)![Enterprise](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/Enterprise.png)

  

Access real-time process analytics directly from the Process Launchpad to make faster, data-driven decisions and optimize performance. Fully embedded within the ProcessMaker platform, these analytics provide immediate insights through intuitive dashboards, eliminating the need for external tools.

- View real-time, process-specific analytics directly from the [Launchpad](/v1/docs/process-launchpad) without switching platforms.
- The analytics dashboard displays custom charts styled with [Process Intelligence (PI),](https://processmaker.gitbook.io/process-intelligence) providing process-specific insights.
- Users can monitor, analyze, and optimize their processes using built-in analytics, improving efficiency and performance.
- Improved data processing and faster dashboard load times ensure better handling of large datasets, offering smoother performance for analytics-heavy tasks. ![analytics(1)](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/analytics(1).jpg)

---

## View Analytics

Process Analytics offers pre-configured reports that provide valuable insights into the performance of your Processes.

- View analytics about Cases and Tasks.
- Get an overview of activities across the platform.
- Review the historical performance of a single Process or Case.
- Analyze how Process design impacts performance.
- Filter data to drill down to more detailed levels of analysis.
- View performance trends over time.
- Export data to a CSV file.

Follow these steps to view Process Analytics:

1. Ensure that you are [logged on](/v1/docs/participant-basics#log-on-to-processmaker-platform) to ProcessMaker Platform.
2. Click the **Analytics** option from the top menu to view a list of processes in your organization.
3. Alternatively, you can also access Analytics from the [Process Launchpad](/v1/docs/process-launchpad).
4. Click on a process to view detailed analytics for that process.

[Embedded content](https://demos.processmaker.com/embed/clz8t5e1p4eg1z9kdh2cd4zr0?embed_v=2)

The Analytics reports provide the following information:

OverviewAnalysisTrends

The **Overview** tab provides a comprehensive summary of case performance and key metrics, including:

- Total Case volume.
- Number of active and closed Cases.
- Numbers of Cases closed within the defined due dates.
- Process KPIs, such as average duration or steps per Case.

Use the **Filter** button to filter based on dates, metrics, or other criteria.

![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/Overview - Analytics.png)

The **Analysis** tab offers an in-depth view of process metrics and performance, including the following:

- Total number of Cases.
- Total complete time.
- Average completion time.
- Cases completed during specific time periods.
- Tasks per Case.
- Drill down to view detailed data about individual Cases.
- Create custom charts through filtering.

![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/Analysis - Analytics.png)

The **Trends** tab showcases the performance of Cases over time, featuring the following options:

- View started and completed Cases.
- Switch between chart and table view.
- Create filters to view specific data.

![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/Trends - Analytics.png)