---
title: "Create a New User Account"
slug: "create-a-new-user-account"
updated: 2024-09-27T17:26:04Z
published: 2024-09-27T17:26:04Z
canonical: "docs.processmaker.com/create-a-new-user-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.processmaker.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a New User Account

## Create a User Account

**Permissions**

Your user account or group membership must have the following permissions to create a user account unless your user account has the **Make this user a Super Admin** setting selected:

- Users: Create Users
- Users: View Users

See the [Users](/v1/docs/permission-descriptions-for-users-and-groups#users) permissions or ask your Administrator for assistance.

> [!WARNING]
> Before creating a new user account, verify that a user account by the same username does not already exist. If you attempt to create a new user account matching an identical username for a deleted user account, ProcessMaker Platform notifies you that a deleted user account already exists.
> 
> ![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/ea0e04cb-14e5-4737-9651-588ca233361f.png)
> 
> Click **Yes** to reactive the deleted account.

> [!NOTE]
> Usernames and passwords must adhere to the following protocol:
> 
> - Aside from alphanumeric characters, ProcessMaker Platform allows only the following characters in usernames:
> 
>   - commercial at (`@`)
>   - hyphen (`-`)
>   - period (`.`)
>   - plus (`+`)
>   - underscore (`_`)
> - Passwords must be at least eight (8) characters long, must contain at least one uppercase letter and a number or symbol. [Password special character](https://www.owasp.org/index.php/Password_special_characters)s are recommended.

Follow these steps to create a new user account:

1. [View all user accounts.](/v1/docs/user-accounts#view-all-scripts) The **Users** tab displays.
2. Click the **+User** button. The **Create User** screen displays.

![](https://cdn.document360.io/2d311614-fcb7-4424-8b4c-d4d3091eebeb/Images/Documentation/9f4cccbc-9c9a-4d6c-9626-47c6740fdba4.png)

Create User screen
3. In the **Username** field, enter the username associated with the user account. Usernames may use alphanumeric characters, underscores (`_`), and hyphens (`-`). This is a required field.
4. In the **First name** field, enter the first name of the person associated with the user account. This is a required field.
5. In the **Last name** field, enter the last name of the person associated with the user account. This is a required field.
6. In the **Job Title** field, enter the person's organizational job title associated with the user account.
7. From the **Status** drop-down menu, select the status of the user account using one of the following options:

  - **Active:** An Active user account is one in which a person can use it to log on to ProcessMaker Platform.
  - **Inactive:** An Inactive user account is one in which a person cannot use it to log on to ProcessMaker Platform.
8. In the **Email** field, enter your business email address associated with the user account. This is a required field.
9. In the **Password** field, enter the password associated with the user account. Passwords must be at least eight (8) characters long, must contain at least one uppercase letter and a number or symbol. [Password special characters](https://www.owasp.org/index.php/Password_special_characters) are recommended. Password validation indicates how strong your password is and, at a minimum, it should meet the medium strength requirements described above.
10. In the **Confirm Password** field, confirm that the password matches that entered into the **New Password** field. Password validation indicates if the **New Password** and **Confirm Password** values do not match.
11. Click **Save**. The following message displays: **The user was successfully created**. Furthermore, the **Information** tab displays for the new user account to specify which groups and/or permissions to assign the new user account. See [Edit a User Account](/v1/docs/edit-a-user-account#edit-a-processmaker-user-account).